ServiceNow Fundamentals Course

This course is your fast-track to a tech career using ServiceNow.  It teaches all you need to pass the Certified System Administrator (CSA) certification exam, or just become an AWESOME ServiceNow administrator, developer, or user. 

Join Now for $97

Full price: US$194

>> Join Now for $97 <<

ServiceNow Fundamentals Course

Learn all you need to pass ServiceNow's CSA exam.

Designed for aspiring administrators, developers, or users with little to no tech background, this course targets the essentials of the ServiceNow platform with a focus on keeping things as simple as possible.

  • Demo-based Instruction: Over 80% of the curriculum is presented via live demonstrations within the ServiceNow UI.  Words and diagrams are great, but there's nothing like getting into the platform and doing it yourself!
  • Get Your Own Instance: We walk you through the process of getting your very own Personal Developer Instance (PDI) that you can use to follow along and gain valuable hands-on experience.
  • Immediate Access, Self-Paced Learning: Once you join, dive into the content at your own pace.  With instant access to all lessons, you can start, pause, and resume the course according to your schedule.
  • CSA Exam Study Guide: Each lesson includes downloadable resources (study-guides) focused on key concepts, definitions, and diagrams.  If you're interested in preparing for the CSA exam, this is the resource you've been looking for!
  • Sample Questions: Each lesson includes approximately twenty multiple-choice questions designed to help strengthen your understanding and prepare for the CSA exam. 

This course isn't just about the basics of ServiceNow; it's about developing the skills and insights necessary to use the platform to solve business problems and provide value.

Set yourself apart as a ServiceNow CSA and professional value creator.

I'll see you in there!

- Jeff

Course Content

15 lessons - 4 hr 2min

1 - What is ServiceNow? 06:26
2 - Users, Groups, and Roles 11:13
3 - User Interface Demo 24:59
4 - List Views 15:52
5 - Dot Walking 13:13
6 - Form Views 22:47
7 - The Database (Part 1) 19:05
8 - The Database (Part 2) 27:25
9 - Access Controls (ACLs) 31:41
10 - Data Integrations 24:27
11 - CMDB 24:04
12 - Knowledge Management 20:23
13 - The Service Catalog 22:38
14 - Workflows (Coming soon...) 00:00
15 - Scripting (Coming soon...) 00:00

Set yourself apart as a certified ServiceNow CSA and professional value creator.

Join Now for $97