ServiceNow CMDB Fundamentals
Learn about the ServiceNow Configuration Management Database (CMDB) by asking Who, What, Where, When, Why, and How. Topics include the CMDB data model, ServiceNow hierarchical database, configuration items, Identification & Reconciliation Engine (IRE), ServiceNow Discovery, Common Service Data Model (CSDM) and more.
This video is perfect for learning all you need to know to pass the ServiceNow Certified System Administrator (CSM) certification exam, or just leveling-up your ServiceNow CMDB skills.
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